Store Credit InformationUpdated 3 hours ago

What is store credit?

Store credit is a payment type distinct from gift cards that may be used toward payment of an order. Store credit may be used to pay the full or partial balance of an order total.

Store credit is assigned to the specific email address and profile of a customer.

How do I access my store credit?

Head to our website and log in to your customer profile using the email address where the store credit was received.

Once logged in, add the items to your cart and head to the checkout screen.

Next to the payment type widget on the checkout screen, there will be a checkbox that can be toggled to apply store credit as a payment type toward the final owing balance of your order.

Simply click the box, and any existing store credit will be applied toward your order.

If you need further assistance with using store credit, please reach out to our customer support team at [email protected].

Can store credit be used along with discount codes?

Yes! Store credit can be combined with discount codes.

Does store credit expire?

Store credit does not expire.

Are there any restrictions on store credit?

Store credit cannot be transferred from one customer to another.

Store credit has no cash value and cannot be redeemed, exchanged, or converted for cash, legal tender, or any other form of monetary payment. Store credit may only be applied toward eligible purchases made through our store.

If an order purchased using store credit is cancelled or returned in accordance with our applicable cancellation and return policies, any amount originally paid using store credit will be reinstated as store credit. It will not be refunded or converted to cash, a bank deposit, or another form of payment.

Where an order is paid using a combination of store credit and another payment method, refunds will be issued to the applicable original payment methods, with the store credit portion returned as store credit.