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Return/Exchange EligibilityUpdated 12 hours ago

Return/Exchange Eligibility

Different categories of items have different return/exchange eligibility.

  • Regular items can be returned or exchanged within 30 days of delivery.
  • Final Sale/Clearance Items cannot be returned.
  • Hygiene-based items (Ex. piercings, earrings, lip cuffs, etc) cannot be returned.


EU Customer Exceptions

Please be advised that orders made via vitalydesign.eu for European customers can be returned/exchanged within 30 days according to the Return and Refund Laws of the EU. 

*Customers shopping from vitalydesign.eu, please note that Final Sale items are only eligible for a full refund within 14 days.

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