Orders Not Returned Due To Customs Fees.Updated 11 days ago

Orders Not Returned Due To Customs Fees.

We request that all return shipment items be marked as $10 in value so that we can receive your item(s) back without unnecessary complications due to customs fees. Doing this establishes the item as a return rather than a sale for logistics handling purposes.

Vitaly Design will not pay customs and duty fees to accept or receive return shipments.

If your return values were not marked appropriately, your order may be stopped at customs. In such a case, your return parcel will eventually be designated returned to sender.

If you have questions about return shipping, please contact our customer support team for further information at [email protected].