Can I return items if I change my mind?Updated 2 months ago
Can I return my items if I change my mind?
Absolutely. However, eligibility is based on specific factors.
Final Sale items are not eligible to be returned under any circumstances.
You must complete your exchange or return within 30 days of your item arriving.
This does not apply to items which cannot be returned for hygiene reasons such as earrings etc.
EU Customer Exceptions
Please be advised that orders made via vitalydesign.eu for European customers can be returned/exchanged within 30 days according to the Return and Refund Laws of the EU.