If you wish to have your personal data or accounts removed from our database, please contact our customer support team directly at info@vitalydesign.com.com to make your formal request. Please note that customer order profiles with purchases made on

<h2 id="isPasted"><strong>Deletion Requests</strong></h2><p>If you wish to have your personal data or accounts removed from our database, please contact our customer support team directly at <a href="mailto:info@clocksandcolours.com">info@vitalydesign.com.com</a> to make your formal request.</p><h2 id="restrictions"><strong>Restrictions</strong></h2><p>Please note that customer order profiles with purchases made on file cannot be fully deleted due to financial record-keeping restrictions. However, personal data deletion requests may still be submitted to our customer support team.</p>

Deletion Requests

We have 3 types of marketing subscriptions:. To remove yourself from our email list, please use the unsubscribe link at the bottom of any of our newsletter emails. To unsubscribe from SMS Messaging, you may reply with a message using the word "Stop".

<h2 id="isPasted"><strong>Unsubscription Requests</strong></h2><p>We have 3 types of marketing subscriptions:</p><ol><li style="font-size: 16px;">Email Newsletter Subscriptions.</li><li style="font-size: 16px;">SMS Messaging Subscriptions.</li><li style="font-size: 16px;">Physical Mail Subscriptions.</li></ol><h2 id><br></h2><h2 id="self-service-email-unsubscribe"><strong>Self-Service: Email Unsubscribe</strong></h2><p>To remove yourself from our email list, please use the unsubscribe link at the bottom of any of our newsletter emails.</p><h2 id="-1"><br></h2><h2 id="self-service-sms-unsubscribe"><strong>Self-Service: SMS Unsubscribe</strong></h2><p>To unsubscribe from SMS Messaging, you may reply with a message using the word &quot;<em>Stop</em>&quot;.</p><p><br></p><h2 id="self-service-physical-mail-unsubscribe"><strong>Self-Service: Physical Mail Unsubscribe</strong></h2><p>If you don&apos;t want to receive physical mail from us, please email us directly with your mailing address to request to be removed from our physical mailing list.</p><p><br></p><h2 id="further-assistance"><strong>Further Assistance</strong></h2><p>If you need any help with any marketing or unsubscribe requests, please contact our support team directly at info@vitalydesign.com.</p>

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Vitaly Design

Information on how to navigate deletion and unsubscribe requests.

Account Deletion & Unsubscribe Requests

Customer Conduct Policy

How To Contact Customer Support

Customer Support FAQ

Contacting Customer Support

Extended Return/Exchange Period

Using Discount Codes During BFCM/Holiday Season

Special BFCM & Holiday Sale FAQs

Return & Exchange Policy

Return/Exchange Eligibility

Improper or Missing Return Contents

Late Return/Exchange Requests

Return Shipping Labels and Fees

How To Submit A Return/Exchange Request

When will my return/exchange be processed?

Lost Return Shipments

Returning Orders with Free Items from Promotions

Policies & Conditions

Can I make an exchange during a sale?

Can I exchange for a different size/colour if what I want is out of stock?

Can I use a discount code when I make my exchange?

What if I change my mind about an exchange?

Exchanges FAQ

Return Fees

Return/Refund Processing Times

Non-Returnable Items

Orders Not Returned Due To Customs Fees.

Returns & Refunds FAQ

Returns and Exchanges

Lifetime Warranty Policy

Types of Warranty Coverage

How To Submit A Warranty Claim

Warranty Item Repairs

Warranty Claims - Decision Waiting Times

Unavailable Warranty Replacements

Information About Denied Warranty Claims

Lifetime Warranty

Ring Sizing

Bracelet and Chain Sizing

Sizing Resources

Where can I get a discount code?

Why is my discount code not working?

Lost or Missing Discount Codes

Can I use multiple discount codes or promotions at once?

Can I use a gift card and a discount code at the same time?

I have forgotten to apply my discount code, what should I do?

Expired Discount Codes

Discount Codes

Credit Code Information

Gift Card Information

Gift Cards and Credit Codes

Payment Types & Methods

Stock Availability

Order Confirmations

Price Match Policy

Order Placement

Order Changes

Order Cancellations

Unexpected Order Cancellations

Changing A Shipping Address

Order Changes & Cancellations

Delivery Destinations

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Shipping Rates

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Can I order my items today and get them tomorrow?

Shipping Information

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Order Tracking

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Lost Orders

Incorrect Items Received

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Polishing Items

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Can I get my item engraved?

Where are Vitaly Design items made?

Products - Manufacturing, Materials and Care

How do referrals work?

How To Complete A Referral

Referral Qualifications

Affiliate Links

Missing Rewards Code

Refer A Friend Program