Why is my discount code not working?Updated 13 hours ago
Why is my discount code not working?
Discount codes may not work for different reasons.
- You may not be meeting the discount code eligibility criteria. Codes may require special conditions to work, such as a minimum amount in your cart before taxes.
- You may not be using the right corresponding email address. Discount codes are often assigned to each user's specific email address.
- You may be trying to combine more than one discount code or promotion. Discount codes cannot be combined with other promotions at checkout under any circumstances.
- Your code may have expired. Most discount codes expire within 30 days, and some as soon as 24 hours. Please see the terms outlined in your code.
- The items in your cart may already be discounted and are not eligible for additional discounts or promotions.
Please see the terms and conditions of the discount code to ensure it is eligible.
Customer Support
Still need help with your discount code? You can contact our customer support team.
You may be required to provide the following information for us to troubleshoot the issue:
- A copy of the specific discount code itself.
- A screenshot of the promotion, message or email you received.
- Information on how and when you receive the discount or promotions.
- A list of the items you are trying to purchase with the code or promotion.
Please ensure that you have these details ready when contacting our support team.
Discount codes that do not meet eligibility criteria may not be approved.