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Return & Exchange

Vitaly Design

<h3 id="isPasted">What are the shipping rates?</h3>North American, UK and International orders over $70.00 USD will have free worldwide shipping. Rates for express shipping will vary from country to country.EU orders over &#x20AC;70,00 will receive free CTT Shipping. <h3 id="shipping-costs-for-small-orders">Shipping Costs For Small Orders</h3>For North American, UK and International orders under $70.00 USD:<ul><li style="color: rgb(40, 50, 78);">US - $6.99 USD</li><li style="color: rgb(40, 50, 78);">CA - $$8.99 CAD</li><li style="color: rgb(40, 50, 78);">International - $9.99 USD</li><li style="color: rgb(40, 50, 78);">Mexico (FedEx only) - $12.00 USD</li></ul>For EU orders under &#x20AC;70,00:<ul style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; color: rgb(65, 65, 65); font-family: sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li>CTT Shipping within EU - &#x20AC;5.00&#xA0;</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to Switzerland - &#x20AC;15.00</li><li style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(40, 50, 78);">Express shipping to EU (1-2 business days) &#x20AC;10.00</li></ul>

North American, UK and International orders over $70.00 USD will have free worldwide shipping. Rates for express shipping will vary from country to country. EU orders over €70,00 will receive free CTT Shipping. For North American, UK and Internationa

What are the shipping rates?

Shipping

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Return & Exchange Policy

Can I return/exchange items if I change my mind?

How do I submit an exchange?

When will my exchange be processed?

Does Vitaly Design pay shipping fees?

Can I make an exchange during a sale?

Can I exchange for a different size/colour if what I want is out of stock?

Can I use a discount code when I make my exchange?

What if I change my mind about an exchange?

What happens if my exchange gets lost on the way to the warehouse?

Exchanges

Can I return items if I change my mind?

How do I submit a return?

How long should a refund take to process?

Does Vitaly Design pay return shipping fees?

Can I return a Final Sale item?

Are there any items I cannot return?

What happens if my return gets lost on the way to the warehouse?

Why did my item not get returned because of a customs fee?

Returns

Returns and Exchanges

Lifetime Warranty Policy

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Submitting A Warranty Claim

Why was my warranty claim denied?

What happens if my warranty item is unavailable for replacement?

Lifetime Warranty

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Where can I get a discount code?

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Can I use multiple discount codes at once?

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I have forgotten to apply my discount code, what should I do?

Why did my discount code expire?

Discount Codes

Shipping Costs For Small Orders

What are the shipping rates?Updated 2 months ago

What are the shipping rates?

Shipping Costs For Small Orders